FAQ

FAQ

 

Where do we need to deliver crew list information?

Couple of days before arrival at charter base send the filled up crew list table on e-mail address info@adriatic-challenge.com

 

To whom do we announce our arrival at base?

Notify the base of your approximate time of arrival. Contact person is Nataša Jakovljev 0038598219934.

 

Which documents do we need for check-in?

Do not forget to bring passports, charter contract, skippers and VHF license.

 

What is the adress of Adriatic Challenge base?

ADRIATIC CHALLENGE d.o.o.; Obala Kralja Petra Krešimira IV 38a, 23210 Biograd n/M – Croatia

 

Where is AC Charter base located?

Our base is located in Biograd in Marina Kornati – WEST (as marked on the map).

 

Is there a safe parking possible at the marina?

Car parking is possible at the marina for € 6,00 per day in front of the boat.

 

Is there a supermarket near marina?

Nearby there are a few well supplied supermarkets which are daily opened (except Sunday or national holidays - open till midday):

1. "BURE COMMERC”, which is also open on Sunday and holiday
2. “KONZUM” – open on Sunday and holiday
3. Daily fish market and farmer market (opened till midday).

 

What is the check-in procedure at base?

By arrival at the base register in AC office, to settle all eventual duties and complete documentation for quick takeover and sail out.

 

Do we need to bring Skippers license for check-in?

By all means you should bring your skipper license on demand.

 

What are the deposit conditions for a boat?

The deposit must be paid in cash, or by slip with the imprint of the client's credit card (VISA, MASTER, AMERICAN). The amounts of the deposit are, for charter 1.500,00 €/boat, for regatta and training 3.000,00 €/boat.

 

Can we insure the deposit amount?

Yes, deposit insurance is possible according to Croatia Insurance Company's pricelist. For one week charter, no-refundable has to be paid in amount of 150,00 €/boat and 300,00 €/boat for one week regatta.

 

Is the price of deposit insurance the same for multiple week charter?

The no-refundable amount is increased for 50% for each additional booked week:

             1 week charter = 150,00 Euro

            2 week charter = 225,00 Euro

            3 week charter = 337,50 Euro

 

            1 week regatta = 300,00 Euro

            2 week regatta = 450,00 Euro

            3 week regatta = 675,00 Euro

 

When do we need to pay deposit insurance?

A refundable security deposit has to be paid before embarkation at AC base.

 

Do you accept private insurance?

We do not accept other insurance policies but one made in AC BASE.

 

What does the deposit insurance cower?

The deposit insurance covers all the damages on boat (sails, hull, small equipment...) and loss of equipment.

 

What is not covered by the deposit insurance?

The deposit insurance does not cover the fuel costs.

 

What do we do after we finalize the paperwork at AC office?

You will be scheduled for the detailed briefing on boat with Adriatic Challenge representative. After the briefing you will personally check if the boat state and equipment strength corresponds with the check list status.

In case you ratify some damage or some equipment from the list missing, report it to AC representative who is on your disposal any time.

 

What if we notice some damage on the boat during navigation?

In case you have overseen some damage during check-in, AC allows you to report it within 24 hours from check-in.

 

When do we receive doat papers?

Only after detailed briefing with Adriatic Challenge representative and thorough inspection of the boat, you are allowed to take over boat papers in AC office and sail out.

 

What do i do in case of technical problems or boat damage?

In case of any technical trouble or nautical accident immediately contact one of our representative who is going to instruct you on your next step:

Perica Zalović
base manager
00 385 98 219928

 

When do we have to return the boat for check-out?

Please announce desired check-out time to AC representatives during check-in. In case you want an earlier check- out than written in your Charter contract, you are obliged to announce us 24 hours before about the new time, by phone 00 385 98 219928.

 

Do we need to refill the fuel tank?

The fuel tank should be refilled after expenditure (including the reserve diesel fuel tank–if you used-or the outboard engine fuel as well). In case you do not fill up the tank, at the base we are going to charge you the daily price of diesel/fuel + 15% premium plus working hours.

 

How do we prepare the boat for check-out?

• Prepare the ship on the score of QUICK and EASY instructions, located on each boat in the skipper’s desk.
• Please include a note of missing, damaged inventory so we can replace for next charter.
• If you replaced anything in the charter period please let us know.
• If something does not work properly on the boat please be so kind to inform our technical assistants during check-out procedure.
• Before you leave your yacht, please take some time to check all the cupboards and lockers to ensure you have not left anything behind. 

 

Enjoy your sailing!

AC team